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Booking System

An escape room booking system that fills your rooms

Online bookings, payment gateways, dynamic pricing, gift vouchers, digital waivers, and automated SMS reminders. Everything you need to turn available time slots into paid bookings — in one platform.

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Booking records

Every booking stays searchable, readable, and tied to payment status.

The bookings screen shows customer details, game assignment, player count, booking total, session status, and payment state in one table so staff can find the right record quickly.

Actual Riddlio demo screen
Riddlio demo bookings list with customer names, games, players, totals, status, and payment state
Screenshot captured from the local Riddlio demo tenant using sample data.

Public booking widget

Customers can choose the room from a polished widget on your own website.

The public booking flow shows real room artwork, duration, player limits, pricing, gift vouchers, and live availability before the customer reaches checkout.

Actual Riddlio demo screen
Riddlio public booking widget showing escape room images, duration, player ranges, prices, gift vouchers, and select buttons
Screenshot captured from the local Riddlio demo tenant using sample data.
14 days
Free trial
0%
Booking commission
Guided
Setup flow
24/7
Online booking

Booking system features

From first click to final payment — all included

Online bookings

White-label booking widgets with real-time availability. Customers book online without a phone call. Fully responsive — works on desktop, tablet, and mobile.

Payment processing

Stripe, Square, PayPal, and SumUp payment records. Accept deposits, full prepayment, or pay-on-arrival with gateway references and dashboard refund tracking.

Dynamic pricing

Set different prices for peak/off-peak, weekends, holidays, and events. Group discounts, early-bird pricing, and last-minute deals — all configurable.

Automated SMS reminders

Reduce no-shows with automatic SMS reminders sent before bookings. Configure timing, message content, and which bookings trigger reminders.

Gift vouchers

Sell gift vouchers online that customers redeem against future bookings. Track voucher usage and balances automatically. No expiry by default.

Digital waivers

Digital waivers that customers sign online before their booking. Stored securely and linked to their booking record for easy retrieval.

Promo codes

Create promotional codes with percentage or flat discounts. Set usage limits, expiry dates, and restrict to specific games or time slots.

Analytics & reporting

Revenue dashboard, booking analytics, game performance, no-show tracking, and CSV exports. MCP AI integration on Pro and Unlimited plans for natural-language querying.

FAQ

Common questions about escape room booking systems

What is an escape room booking system?+
An escape room booking system is software that handles the full booking lifecycle for escape room venues: online reservations, payment processing, automated reminders, dynamic pricing, gift vouchers, digital waivers, and reporting. Riddlio is a booking system built specifically for escape rooms.
How much does Riddlio cost?+
Plans start at $29/month with no per-booking fees and no commission on your revenue. The Pro plan is $79/month and includes MCP AI integration. The Unlimited plan is $199/month. All plans include a 14-day free trial with no charge during the trial.
Can I embed the booking system on my existing website?+
Yes. Riddlio provides white-label booking widgets that embed directly on your website. Customers see live availability, pick a time, select the number of players, and pay online — all without leaving your site.
Does the booking system handle payments?+
Yes. Riddlio integrates with Stripe, Square, and PayPal for online payments, supporting deposits, full prepayment, or pay-on-arrival. For in-person payments, Riddlio integrates with Square POS, PayPal Zettle, and SumUp so card payments sync with booking records.
Can I sell gift vouchers through the booking system?+
Yes. Riddlio includes a full gift voucher system. Sell vouchers online, track balances and usage automatically, and let customers redeem vouchers against future bookings. You can use no-expiry vouchers or configure an expiry policy for your venue.
Does the system support dynamic pricing?+
Yes. On plans with dynamic pricing enabled, you can set different prices for peak/off-peak times, weekends, holidays, and special events. Configure group discounts, early-bird pricing, and last-minute deals from the pricing tools.

Ready to fill your rooms?

Start your 14-day free trial today. No charge during trial. No per-booking fees.

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