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Payments & Pricing

Take payments however your customers want to pay

Online via Stripe, Square, and PayPal, plus in-person Square, Zettle, and SumUp POS workflows. Deposits, full prepayment, or pay-on-arrival - all tracked in one ledger.

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01

Online payments with Stripe

Secure online payment processing powered by Stripe. Accept credit cards, Apple Pay, and Google Pay. Configure deposits, full prepayment, or reservation-only bookings. Staff can issue supported full or partial refunds from the dashboard.

  • -Accept credit cards, Apple Pay, and Google Pay
  • -Deposits, full prepayment, or pay-on-arrival modes
  • -Gateway payment IDs, card last-four data, and refund trail in the ledger
02

In-person POS integrations

Accept in-person card payments directly from your iPad. Deep-link integration launches the POS app with amount pre-filled, then automatically records the payment back in Riddlio when the transaction completes.

  • -Square online checkout plus POS deep-link integration
  • -PayPal Zettle POS — full in-person card payments on iPad
  • -SumUp POS — deep-link integration with automatic payment recording
  • -All POS payments automatically reconciled in your dashboard
03

Flexible payment models

Not every booking needs full upfront payment. Riddlio supports three payment models per game: full prepayment, deposit-only (balance paid on arrival), and reservation-only (pay on arrival). Mix and match per game or per time slot.

  • -Full prepayment for peak times and special events
  • -Deposit-only to secure the booking with balance on arrival
  • -Reservation-only for flexible bookings
  • -Automatic payment recording from all POS integrations

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Integrations

Connect the tools around this workflow.

Stripe->Square->PayPal Zettle->SumUp->
View all integrations ->

Industries

Adapted for experience venues.

Escape Rooms->Axe Throwing->Activity & Tour Operators->VR Arcades->
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FAQ

Common questions about Payment Processing

Which payment gateways does Riddlio support?+
Riddlio integrates with Stripe, Square, and PayPal for online payments, plus Square POS, PayPal Zettle, and SumUp for in-person payment workflows. You can use one or multiple providers, and each game can have a different payment configuration.
Can I take deposits instead of full payment?+
Yes. Riddlio supports three payment modes: full prepayment, deposit-only (customer pays a percentage or fixed amount, balance on arrival), and reservation-only (no online payment, pay on arrival). Configure per game or per time slot.
How do refunds work?+
Staff can issue supported full or partial refunds from the dashboard when the original payment has a saved gateway reference. Riddlio records refund IDs, amounts, status, and booking balance changes so the ledger stays clear.

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